COMMENT: If this is true, Wells Fargo and the employee should be penalized harshly for this type of completely abusive and outrageous conduct. As Wells Fargo is presumably the originator of the debt, the FDCPA would not apply as it only applies to debt collectors. The woman would seemingly be stuck with only state law remedies. Punitive damages would seem appropriate in this type of case.
From: http://ping.fm/Vb2p1
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