Some automakers are trying to make consumers submit to binding arbitration instead of pursuing their claims in the courts.
"Now a few automakers are trying to do away with those resources by taking advantage of something consumers have done for decades when buying a vehicle: signing an agreement with the dealer to use arbitration to resolve disputes. Some automakers — including Honda, Toyota and Mercedes-Benz — are arguing that these sales agreements cover them, too.
Consequently, the automakers say, consumers may not use class-actions or lemon laws to get restitution. Instead, they argue, the consumer must use binding arbitration, in which the decision is final."
Read the full article by Christopher Jensen / NY Times: Automakers Push Back Against Consumer Protections
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